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Don't lose benefits
Your health plan renewal date may be coming soon. If you haven’t already, you may need to recertify to keep getting UnitedHealthcare coverage.
Coming soon:
UnitedHealthcare STAR+PLUS is coming to new parts of Texas on September 01, 2024. New coverage areas are Dallas, Fort Worth, San Antonio, Valley and surrounding areas. See below to view full list of counties.
STAR+PLUS
Medicaid
Our Texas STAR+PLUS plan is for older adults (65 and older) and adults with disabilities (21 and older), who often need extra support and care. We also offer additional services called Value Added Services (VAS). You qualify based on income and health needs. View the list below to see what STAR+PLUS includes.
Important News for STAR+PLUS Members -- UnitedHealthcare’s coverage areas are changing
New Service Delivery Areas: UnitedHealthcare coverage begins on September 01, 2024
If you live in a new service delivery area (SDA), click on Steps to Enroll below for simple steps to join the STAR+PLUS plan. Your coverage will begin on September 01, 2024.
- Bexar (San Antonio area): Atascosa, Bandera, Bexar, Comal, Guadalupe, Kendall, Medina, and Wilson counties
- Dallas (Dallas area): Collin, Dallas, Ellis, Hunt, Kaufman, Navarro, and Rockwall counties
- Hidalgo (Valley area): Cameron, Duval, Hidalgo, Jim Hogg, Maverick, McMullen, Starr, Webb, Willacy, and Zapata Counties
- Tarrant (Fort Worth area): Denton, Hood, Johnson, Parker, Tarrant, and Wise counties
Current Service Delivery Areas: UnitedHealthcare coverage continues on September 01, 2024
UnitedHealthcare coverage is not changing in current SDAs, no action is required to continue coverage. UnitedHealthcare members in these areas can stay on their health plan and continue to see the health care providers they know and trust.
- Harris (Houston area): Austin, Brazoria, Fort Bend, Galveston, Harris, Matagorda, Montgomery, Waller, and Wharton counties
- Central Texas: Bell, Blanco, Bosque, Brazos, Burleson, Colorado, Comanche, Coryell, DeWitt, Erath, Falls, Freestone, Gillespie, Gonzales, Grimes, Hamilton, Hill, Jackson, Lampasas, Lavaca, Leon, Limestone, Llano, Madison, McLennan, Milam, Mills, Robertson, San Saba, Somervell, and Washington counties
- Northeast Texas: Anderson, Angelina, Bowie, Camp, Cass, Cherokee, Cooke, Delta, Fannin, Franklin, Grayson, Gregg, Harrison, Henderson, Hopkins, Houston, Lamar, Marion, Montague, Morris, Nacogdoches, Panola, Rains, Red River, Rusk, Sabine, San Augustine, Shelby, Smith, Titus, Trinity, Upshur, Van Zandt, and Wood counties
- Travis (Austin area): Bastrop, Burnet, Caldwell, Fayette, Hays, Lee, Travis, and Williamson counties
If you live in these SDAs and would like to change your STAR+PLUS coverage to UnitedHealthcare, click on Steps to Enroll below for simple steps to join our plan. Coverage will begin on September 01, 2024, or sooner.
Exiting Service Delivery Areas: UnitedHealthcare coverage will end on August 31, 2024
UnitedHealthcare members in these areas can stay in our health plan and continue seeing health care providers they know and trust through August 31, 2024.
- Jefferson (Beaumont area): Chambers, Hardin, Jasper, Jefferson, Liberty, Newton, Orange, Polk, San Jacinto, Tyler, and Walker counties
- Nueces (Corpus Christi area): Aransas, Bee, Brooks, Calhoun, Goliad, Jim Wells, Karnes, Kenedy, Kleberg, Live Oak, Nueces, Refugio, San Patricio, Victoria
In March and June 2024, the Texas Health and Human Services (HHSC) will send letters to UnitedHealthcare members telling them about their new health plan options. If a member in an exiting SDA does not choose a new health plan by July 10, 2024, HHSC will select one for them. Coverage with the new health plan will begin on September 01, 2024.
Daytoy a plano ket sidadaan para kadagiti sumaganad a county:
Anderson, Angelina, Aransas, Austin, Bastrop, Bee, Bell, Blanco, Bosque, Bowie, Brazoria, Brazos, Brooks, Burleson, Burnet, Caldwell, Calhoun, Camp, Cass, Chambers, Cherokee, Colorado, Comanche, Cooke, Coryell, DeWitt, Delta, Erath, Falls, Fannin, Fayette, Fort Bend, Franklin, Freestone, Galveston, Gillespie, Goliad, Gonzales, Grayson, Gregg, Grimes, Hamilton, Hardin, Harris, Harrison, Hays, Henderson, Hill, Hopkins, Houston, Jackson, Jasper, Jefferson, Jim Wells, Karnes, Kenedy, Kleberg, Lamar, Lampasas, Lee, Leon, Liberty, Limestone, Live Oak, Llano, Madison, Marion, Matagorda, McLennan, Milam, Mills, Montague, Montgomery, Morris, Nacogdoches, Newton, Nueces, Orange, Panola, Polk, Rains, Red River, Refugio, Robertson, Rusk, Sabine, San Augustine, San Jacinto, San Patricio, San Saba, Shelby, Smith, Somervell, Titus, Travis, Trinity, Tyler, Upshur, Van Zandt, Victoria, Walker, Waller, Washington, Wharton, Williamson, and Wood.
- STAR+PLUS
Agbirok kadagiti mangipapaay ken masakupan ti seguro para iti daytoy a plano.
Agbirok kadagiti doktor, ospital ken espesialista.
Agsapul kadagiti medikasyon a masakupan daytoy a plano.
Agsapul iti parmasia nga asideg kenka.
Dagiti Benepisio ken Paset ti Plano
Ti Panagpili ti Doktor
Makaalaka iti primera nga pisisyanmo ti taripato wenno primary care physician (PCP) nga isu iti kangrunaan nga doktor mo. Usaren ti Panagbirok iti Doktor a tool tapno makitam no ti doktormo ket adda iti networkmi.
If you don't have a doctor or if your doctor is not in our network, we can help you find a new one close to you.
Ti PCP-mo ti kangrunaan a doktormo para iti:
- Manglapped a panangaywan.
- Panagagas no sika ket agsakit wenno nadunor.
- Dagiti reperal kadagiti espesialista iti partikular a kondision.
Pannakaospital
This plan pays for all expenses related to a medically necessary hospital stay.
After you leave the hospital, you are not alone. Siguradoen mi nga adda ti follow-up a taripato tapno agtultuloy ka nga agimbag iti pagtaengam.
Pannakataripato iti Uneg ti Pagtaengan
No maminsan narigat nga aramiden dagiti kangrunaan para iti bukodmo a bagi kalpasan ti panagsakit wenno pannakadangran. No kasapulam, mangipaay kami iti maysa a tao a tumulong iti:
- Panagsukat ti bago.
- Panagdigos.
- Pannangan.
Dagiti mangipatarus ti pagsasao
Masapul nga agkinnaawatankayo iti doktormo. Narigat daytoy no saanka a makasao ti Ingles a nalaing. We can arrange for an interpreter for your appointment.
We have people at our phone centers that speak more than one language. A service lets us connects with others that speak hundreds of languages.
Tulong ti Lenggwahe
You can ask to receive information in another language. Then anything we write to you will only be in that language. Maipaay daytoy nga awan bayadna.
Dagiti Agas
We make getting your medicine easy.
There are no copays for covered drugs. You can fill your prescriptions at:
- Local pharmacies.
- Services that deliver routinely right to your door.
- Mail order services.
Dagiti Serbisyo para ti Kameng
No dadduma mabalin a masapulmo ti bassit a tulong tapno maawatam dagiti pagpilian para iti pannakataripato ti salun-atmo. With us, you have someone you can call 24/7. We’ll answer your questions simply and completely.
Salun-at ti Panagpampanunot
Ti salun-at ti panunot ket kas kapateg ti salun-at a pisikal. Dayta nu apay nga agpada ti panangsaklawmi iti agpada.
Ti kasapulan a taripato ket 100% a masakupan nga awan ti copay. Mairaman ditoy ti:
- Therapy ti Tig-tignay.
- Substance use treatment.
- Ag-agas.
No Copays
Awan pulos ti bayadam kadagiti serbisyo a masakupan.
While your health care is low-cost or free, the care quality is high. Makaalaka:
- Care from highly skilled and compassionate doctors.
- Treatments at respected hospitals and clinics.
- Prescription drugs coverage.
Hotline dagiti Nars
Dagiti medikal a saludsod ken sitwasyon ket sumangbay kadagiti tiempo a saan mo a namnamaen. When you have questions about your health or your child's health, you can call a trained nurse 24 hours a day, 7 days a week.
Our Nurse Hotline nurses will:
- Agdengngeg kadagiti sintomas.
- Igiya naka para ti bukod mo a taripato.
- Balakadan naka maipapan ti panangalam ti taripato iti panagbisitam iti doktor mo wenno iti urgent care center.
- Suggest you go right to the emergency department.
Panangisardeng ti Panagsigarilyo
You know the bad health effects of smoking. You know you need to quit. We will support you while you quit with coaches and supplies. The only thing you won't get from us is a lecture.
Service Coordination - Cornerstone of the STAR+PLUS program
- Explain medical terms in plain language.
- Coordinate your doctor appointments and other services or treatments you may need.
- Connect you with community resources.
Your case manager will stay with you on your medical journey. He or she will:
- Think beyond just your medical needs.
- Make sure you have support at home as needed.
Pagluganan
Whether you live in the city or in the country, rides are available. Our plan provides round trips to and from plan locations. This includes trips to and from the pharmacy to fill your prescriptions.
Taripato ti Panagkita
You'll get the care, eyeglasses and treatment that let you see life more clearly. Coverage includes $105 each year toward frames or contact lenses.
This benefit is offered by certain stores and retailers.
Ammuen ti Ad-adu pay
STAR+PLUS
Kitaen ti maidiaya ti UnitedHealthcare.
Transcript ti Video
Salun-atmo. Pilim.
Maikari ti amin iti nalaka a taripato ti salun-at, karamankan.
Seniors and people with disabilities, who qualify for Medicaid’s STAR+PLUS Program, should check out UnitedHealthcare Community Plan of Texas
Adda kadakami dagiti benepisio ti Medicaid ken dagiti ekstra a makaaramid iti pakaidumaan iti biagmo. Amin nga awan magastosmo.
- Find a Primary Care Physician you trust in our network to be your main doctor.
- Vision coverage.
- Transportation to and from doctor appointments.
- 24/7 Nurse Hotline to answer your health questions.
Nu dadduma, mabalin a kasapulam ti kanayonan a tulong. Alaen dagiti ekstra a saan a saklaw ti Medicaid.
- Receive one fire and waterproof bag per fiscal year to safely store important documents, medications and personal items when experiencing a natural disaster.
- Receive an exercise kit to help you adopt an active lifestyle or to lose weight.
- Online mental health services.
- Help getting a ride when traditional Medicaid transportation is not available.
Mangidiayakami met kadagiti pammataudan a makatulong kenka a mangsulit iti planom. Karaman ti:
- Dagiti Mangitandudo iti Miembro
- Service Coordinators
- Dagiti alikamen para iti edukasion iti salun-at
- Panangimaton iti taripato
Visit yourtexasbenefits.com for more information.
Tumultulong kenka nga agbiag a nasalsalun-at. Addakami ditoy para kenka, Texas
Remember to choose UnitedHealthcare Community Plan. And get the Plan that gives you more.
To learn more about UnitedHealthcare Community Plan, visit UHCCommunityPlan dot com forward slash TX.
Transcript ti Video
At UnitedHealthcare we want to make sure you can access all the benefits your plan provides.
If you’ve had a change in your health status and your doctor determines you need a wheelchair, your plan is here for you.
To make sure you get the equipment you need with the coverage you have, follow these simple steps.
You may need a wheelchair evaluation referral from a healthcare provider in your plan’s network for wheelchairs with special features.
Next a Durable Medical Equipment or DME vendor in your health plan network is located.
In many cases, your healthcare provider can help locate an in-network provider and send the referral.
If the health care provider does not complete this step we can help you find an in-network provider and schedule an appointment.
It is important to understand what your insurance does and does not cover, so that you don’t have unexpected expenses.
And we can help you with that.
Once the referral has been sent to the identified provider the evaluation will be performed by a physical therapist, an occupational therapist or a physiatrist who specializes in determining proper seating and positioning.
This evaluation may take place in your home or in the DME provider’s office.
If the assessment takes place at the provider office, be sure to bring your wheelchair with you if you have one.
During the visit you may be asked to provide additional information including your health status and risk factors, transportation needs, and information on your home environment (if the assessment does not take place in your home).
Wheelchairs may take anywhere from 60 to 90 calendar days to be delivered.
Factors such as supply chain issues and availability of parts may cause additional delay.
Your DME provider can assist you with a loaner chair during the waiting period if needed.
When your new wheelchair is delivered be sure to sit in it to ensure proper fit and adjustments.
And even if you have experience with wheelchairs do take the time for the vendor to provide instructions on the use of the chair and its features, care and maintenance.
If any equipment you are requesting is not a covered benefit you may be asked to pay out of pocket for the equipment.
The vendor should provide you with a clear explanation of why it is not part of your benefits.
Generally, a wheelchair should last at least five years, although growing children may need a new chair more often.
If you already use a wheelchair and it’s damaged and unable to be repaired you may also be eligible for a new wheelchair.
Over time your insurance and DME providers may change.
So, be sure and keep all the information about the chair, the DME provider, the coverage and any documentation on any repairs or changes made.
Remember, if you have any questions or need more information visit myuhc.com/CommunityPlan or call member services at the number on the back of your member ID card.
Don't lose benefits
Your health plan renewal date may be coming soon. If you haven’t already, you may need to recertify to keep getting UnitedHealthcare coverage.