Talk to a doctor from home using telehealth services

Telehealth, also known as virtual care, gives you access to health care providers outside of the provider’s office, such as from home or work. Many providers may offer telehealth visits through your phone or computer for a variety of care needs, including routine or urgent care visits. UnitedHealthcare has options for accessing telehealth with your local providers or UnitedHealthcare’s preferred telehealth partners.

Learn more about telehealth and watch a video showing how a typical telehealth visit may work.

Dagiti telehealth a panagbisita kadagiti lokal a provider

UnitedHealthcare is committed to helping you get the care you need outside of the doctor’s office with telehealth visits.

UnitedHealthcare Exchange, Individual and Fully Insured Employer-sponsored health plans:

  • Cost-share for COVID-19 testing-related telehealth visits: For COVID-19 testing-related telehealth visits, you will have $0 cost-share with in-network and out-of-network providers through the national public health emergency period, currently scheduled to end April 20, 2021.
  • Cost-share for COVID-19 treatment via telehealth visits: Coverage for in-network and out-of-network telehealth services related to COVID-19 treatment will be determined by your benefit plan. You will be responsible for any copay, coinsurance or deductible.
  • Coverage for telehealth visits not related to COVID-19: Members may have telehealth visits from their home with their network providers. Coverage for in-network and out-of-network telehealth visits not related to COVID-19 will be determined by your benefit plan. You will be responsible for any copay, coinsurance or deductible.

Please note that state-specific rules, regulations and emergency periods do apply and can be found on the UnitedHealthcare provider website or by signing in to your member account. Mabalin nga agduduma dagitoy depende kadagiti pederal a regulasion. If no state-specific exceptions apply, UnitedHealthcare guidelines will apply. Some employer-insured health plans1  have different coverage policies; if you have questions, please check with your human resources benefits team.

Ti Medicare Advantage ti UnitedHealthcare:

  • Cost-share for COVID-19 testing-related telehealth visits: For COVID-19 testing-related telehealth, you will have $0 cost-share for in-network and out-of-network visits through the national public health emergency period, currently scheduled to end April 20, 2021.
  • Cost-share for COVID-19 treatment via telehealth visits: You will be responsible for the cost-share (copays, coinsurance or deductibles) for COVID-19 treatment via telehealth visits. Kaaduan kadagiti Bentahe nga plano ti UnitedHealthcare Medicare ket adda ti $0 nga copays para kadagiti masakupan a serbisyo iti telehealth. Check your plan materials for cost-share details.
  • Expanded access for telehealth visits not related to COVID-19: For in-network and out-of-network providers, you will have expanded access to telehealth through the national public health emergency period, currently scheduled to end April 20, 2021.

Cost-share for telehealth visits not related to COVID-19 testing will be determined by your benefit plan. Kaaduan kadagiti Bentahe nga plano ti UnitedHealthcare Medicare ket adda ti $0 nga copays para kadagiti masakupan a serbisyo iti telehealth. Check your plan materials for cost-share details.

Medicaid health plans: Para kadagiti indibiduwal a nakaipalista iti Plano para iti Komunidad iti UnitedHealthcare, dagiti pagsabalian ken alagaden ti estado ket mabalin nga agaplikar kadaytoy nga panawen. Please review the UnitedHealthcare Community Plan website and your state’s site for the latest applicable information. No awan ti agaplikar nga espesipiko a pannakaipuera nga ited ti estado, agaplikar dagiti tradisional nga plano ti pagannurotan ti UnitedHealthcare.

For benefits coverage information, please sign in to your health plan account or review the additional COVID-19 coverage options that may be available.

Telehealth (virtual a panagbisita) para iti 24/7 kasapulan unay a panangtaripato

Babaen ti Virtual nga Ibibisita, mabalinka a makisarita iti health care provider online 24/7 para kadagiti kasapulan unay a pannakataripato, kas iti trangkaso, allergy, nalabaga a mata ken dadduma pay. Dagitoy a panagbisita ket addada kadagiti napili a partner iti telehealth, karaman ditoy ti Teledoc, American Well, Doctor On Demand ken dadduma pay. 

For many Individual and Group Market health plan members, you can access the Virtual Visit benefit offered through one of the UnitedHealthcare preferred telehealth partners. Virtual Visits not related to COVID-19 testing will be covered according to your plan benefits. If your Virtual Visit is related to COVID-19 testing, your cost-share is $0 through the national public health emergency period, currently scheduled to end April 20, 2021.

For Medicare Advantage and Medicaid members, you can continue to access your existing Virtual Visit benefits offered through one of our preferred telehealth partners without cost-sharing.

Sign in to your health plan account to learn more about  your Virtual Visit benefit.

Aywanam ti emosional a salun-atmo

Bayat dagiti makapastress a kasasaad, mabalin a narigat nga ibturan dagita. Mabalin a sumayaat ti rikriknam no adda kasarsaritam. Dagitoy ti dadduma kadagiti pamay-an nga ag-connect ken matulongam ti bagim. 

  • Our free 24/7 emotional support line is here for you to call any time at 866-342-6892. Dagiti empleado ti Optum Help Line ket eksperto a propesional ti pannakasanayda iti mental a salun-at. Daytoy ket libre ken mabalin para iti siasinoman.
  • The National Suicide Prevention Lifeline offers 24/7 support through an online chat called Lifeline Chat. You can also call 1-800-273-8255 or 1-800-799-4889 (TTY) for support. 
  • The Crisis Text Line is a free resource available 24/7 to help you connect with a crisis counselor Text “Home” to 741741

Agpatulong tapno maawatam dagiti benepisiom

No adda salsaludsodmo maipapan kadagiti benepisyom, ag-sign-in ka iti account-mo iti planom iti salun-at wenno tawagam ti numero iti ID kardmo kas kameng. Matulongandaka tapno maawatam ti masakupan ti planom, agsapul iti paraipaay ti panangtaripato iti salun-at wenno makakonektarka iti narsmo.

Footnote

  1. Your insurance card can help you understand if you are in an employer-insured health plan. If it says, “Administered by United HealthCare Services, Inc.” in the front, lower right corner, you are in an employer-insured plan. Your best resource for detailed health benefit information will be your human resources benefits manager.

Disclaimers

Daytoy a pahina ket ilawlawagna dagiti benepisio nga ituktukonmi kadagiti amin a miembro kadagiti amin nga estado. Iramanda met dagiti pederal a makalikaguman. Nalabit ad-adu dagiti adda a benepisio kadagiti dadduma nga estado ken kadagiti dadduma a plano. Nangaramidkami kadagiti pagalagadan ken pagtuladan a mabalin nga agaplikar kadagiti produktomi bayat dagitoy a tiempo. Dagiti impormasion ket sumario ken mabalin a mabaliwan. Para iti kanayonan nga impormasion, kontakem ti representatib ti akawntmo wenno tawagam ti numero iti ID kardmo kas miembro. Brands are the property of their respective owners.

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