Our UnitedHealthcare Connected is for adults ages 21 and older who are eligible for both Medicare and Medicaid. The plan offers members a customized care plan and a single point of contact for all Medicare and Medicaid services. The UnitedHealthcare Connected® (Medicare-Medicaid Plan) plan specialists can answer questions and help you enroll. Call 1-855-557-5972 This call is free. 8 AM to 8 PM Central Time, Monday – Friday.

If you want to enroll in the new STAR+PLUS Medicare-Medicaid Plan call the STAR+PLUS help line at 1-877-782-6440 (toll-free). They will tell you they can sign you up now. You can call 8 AM to 6 PM Central Time, Monday through Friday. If you have a speech or hearing disability, call 711 or 1-800-735-2989.

Clients who are assigned a health plan may still choose their own health plan and primary care provider, but until they have formally made that change, they will receive their Medicaid services through the plan and provider to which they were assigned. STAR+PLUS members may change health plans as often as once a month.